Shipping policy

At PureSip Store, we strive to deliver your premium tea and matcha tools as quickly and efficiently as possible. Because we source our products directly from our specialized manufacturing partners to ensure the best quality and price, our shipping process is as follows:

1. Shipping Times

• Order Processing: 1-3 business days.

• Delivery Time: Once shipped, please allow 8-12 business days for your order to arrive.

• Please note that these are estimated delivery times. Factors such as customs clearance or local postal delays may occasionally affect the arrival date.

2. Tracking Your Order As soon as your order is dispatched, you will receive a shipping confirmation email containing your tracking number. You can track your package directly on our website or via international tracking platforms.

3. Shipping Destinations We currently offer reliable shipping to the United States and select international locations. All orders are handled with care to ensure your infusers arrive in perfect condition.

4. Customs and Duties For most orders, customs fees are not applicable. However, please be aware that any import duties or local taxes are the responsibility of the customer.

5. Need Help? If your order hasn't arrived within the expected timeframe, please don't hesitate to contact us at contact@puresipworld.com. Our team is here to ensure you can start your tea ritual as soon as possible!